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Question: What will appear on my bank statements for the payment that I just made?
Answer: The charge will be listed as SmartFund Medical Acceptance Company.

Question: Can I see my balance or payoff amount?
Answer: Currently, this feature is not available.
Please contact a MPS representative at 866-270-8965 for the current balance or payoff amount.

Question: Can I set up a payment plan from this website?
Answer: Currently, this feature is not available. Please contact a MPS representative at 866-270-8965 and they will be happy to assist you in setting up a recurring payment plan.

Question: I think I may have hit the pay now button more than once. Will my account be charged numerous times?
Answer: There is a great possibility that your account may have been charged multiple times.
Please contact a MPS representative at 866-270-8965 immediately to see if this has happened.