Question:
What will appear on my bank statements for the payment that I just made?
Answer:
The charge will be listed as
SmartFund Medical Acceptance Company
.
Question:
Can I see my balance or payoff amount?
Answer:
Currently, this feature is not available.
Please contact a Patient Support Representative at 866-270-8965 for the current balance or payoff amount.
Question:
Can I set up a payment plan from this website?
Answer:
Currently, this feature is not available. Please contact a Patient Support Representative at 866-270-8965 and they will be happy to assist you in setting up a recurring payment plan.
Question:
I think I may have hit the pay now button more than once. Will my account be charged numerous times?
Answer:
There is a great possibility that your account may have been charged multiple times.
Please contact a Patient Support Representative at 866-270-8965 immediately to see if this has happened.
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